Privacy Policy

taya02 ("we," "us," or "our") operates the online gaming platform accessible at taya02.app (the "Platform"). We are committed to protecting the privacy and personal data of all users, particularly our Filipino players, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy describes how taya02 collects, uses, stores, shares, and protects your personal information when you access or use the Platform. It also explains your rights as a data subject under Philippine law and how you can exercise those rights.

By registering for a taya02 account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.

taya02 collects personal data through various means, including directly from you during registration and account use, automatically through your use of the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

taya02 does not intentionally collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.

taya02 uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your taya02 account, including identity verification and authentication.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the taya02 Platform.
• Regulatory Compliance: To fulfill our obligations under Philippine gaming regulations, anti-money laundering (AML) laws, and the Data Privacy Act of 2012, including KYC verification and suspicious transaction reporting.
• Responsible Gaming: To monitor gaming behavior, identify signs of problem gambling, and administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other prohibited conduct.
• Platform Improvement: To analyze usage patterns, conduct internal research, and improve the features and performance of the taya02 Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where we have a legitimate interest, and always with an easy opt-out option.

Under the Data Privacy Act of 2012, taya02 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the taya02 Terms & Conditions, including account creation, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AML regulations, KYC requirements, and reporting obligations to regulatory authorities.
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and internal analytics, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

taya02 does not sell, rent, or trade your personal data to third-party marketers. We may share your personal information only in the following circumstances:

• Service Providers: We engage trusted third-party vendors — including payment processors, KYC verification providers, cloud hosting services, and customer support platforms — who process data on our behalf under strict contractual confidentiality obligations and data processing agreements.
• Game Providers: Certain technical data (such as session identifiers and game activity) may be shared with licensed game software providers to facilitate gameplay and resolve technical disputes.
• Regulatory Authorities: taya02 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government agencies where required by law or in response to a valid legal order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of taya02's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
• With Your Consent: We may share your data with third parties in any other circumstances where you have given explicit, informed consent.

taya02 uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and remember your preferences.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and last-visited game categories. Disabling these may affect your experience.
• Analytics Cookies: Help us understand how players use the Platform — which pages are visited most, where users drop off, and how features perform. This data is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content within the taya02 Platform. We do not use marketing cookies to track you across unrelated third-party websites.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may limit the functionality of the taya02 Platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.

taya02 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

When personal data is no longer required, taya02 will securely delete or anonymize it in accordance with our internal data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and research purposes.

taya02 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and the taya02 Platform is encrypted using TLS 1.2 or higher (HTTPS).
• Encryption at Rest: Sensitive personal and financial data stored on our servers is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized taya02 personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Regular Security Audits: taya02 conducts periodic security assessments, penetration testing, and vulnerability scans to identify and remediate potential weaknesses.
• Incident Response: We maintain a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, taya02 will notify the NPC and affected data subjects within the timeframes required by RA 10173.

While taya02 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by taya02:

• Right to Be Informed: You have the right to know what personal data taya02 collects about you, how it is used, and with whom it is shared — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data taya02 holds about you, along with information about how it is processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: If you believe taya02 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified data subject requests within fifteen (15) business days, as required by NPC regulations. We may need to verify your identity before processing your request.

The taya02 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. taya02 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on the taya02 Platform, please contact us immediately at [email protected].

taya02 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will notify registered players via the email address or mobile number on file, and update the "Last updated" date at the top of this page.

Your continued use of the taya02 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how taya02 protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way taya02 handles your personal data, please reach out to our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 through the taya02 Platform

You also have the right to contact the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.